Privacy Policy

At Malaprabha Tours & Travels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or contact us.

Information We Collect

We may collect the following information when you interact with us:

  • Name, email address, phone number, and postal address
  • Travel details (pickup/drop location, date, time, preferences)
  • Payment information (processed securely through trusted gateways; we do not store card/UPI details)
  • Any communication you send to us (enquiry forms, WhatsApp, email)

How We Use Your Information

We use your information to:

  • Process bookings and provide travel services
  • Communicate confirmations, invoices, and updates
  • Improve our services and customer experience
  • Send important notifications or promotional offers (only if you opt-in)
  • Comply with legal and regulatory requirements

Sharing of Information

We do not sell or trade your personal information.
We may share data only with:

  • Drivers/partners assigned for your trip (limited to necessary details)
  • Payment gateway providers for processing transactions
  • Legal authorities if required by law

Data Security

We take reasonable steps to protect your information against unauthorized access, disclosure, or misuse. Our website uses secure connections (SSL) and payments are processed through trusted third-party gateways.

Cookies & Tracking

Our website may use cookies to enhance user experience and analyze site performance. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate details
  • Opt out of promotional communications
  • Request deletion of your personal data (except where legally required to keep records)

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone:

+91-8747862255

Email:

support@malaprabha.in

WhatsApp:

+91-8747862255

Address:

First Cross, Maruti Nagar, Belagavi, Karnataka – 590016